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The overall objective of ESAP, implemented from April 2016 – October 2019, is to assist the Western Balkans with the employment and social policy reforms in their EU accession process. ESAP has helped improve the regional cooperation in employment and social policy-making, labour market governance, working conditions and social dialogue.

Under ESAP, the ILO has supported labour inspectorates, agencies for peaceful settlement of labour disputes, and ESCs with the aim to strengthen social dialogue, modernise labour inspection functions taking into consideration international labour standards and enhance alternative resolution of labour disputes.